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As part of our national work to improve self-directed support, we agreed with Scottish Government that we would spend time working with local authorities to support the flexible use of carers budgets through self-directed support, by exploring how this has worked in practice, and how it could be improved.


As part of the suite of practice evidence we have been gathering in this area, we interviewed Jennifer Campbell, Carer Services Development Officer at NHS Highland. She started her role in November 2019, is a qualified Social Worker and has previously managed the Self-Directed Support Team for NHS Highland between 2011-2017.

You can read a copy or download the full case study here:

PDF copy

Word copy

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