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Privacy Policy

Introuction

At In Control Scotland, we are committed to protecting your personal information and handling it responsibly.

This Privacy Notice explains what information we collect, how we use it, how we keep it safe, and the rights you have in relation to your personal data.

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In Control Scotland processes personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

In Control Scotland is a Scottish charity working to create a fairer and more inclusive health and social care system through participation, co-production, learning, influence and innovation.

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If you have any questions about this Privacy Notice or how we use your personal information, please contact us:

 

Email: info@in-controlscotland.org.uk

The Information We Collect

We may collect personal information when you:

  • Contact us by email, telephone or through our website

  • Register for an event, programme, workshop or learning opportunity

  • Sign up for our newsletter or other communications

  • Participate in research, engagement activities, consultations or surveys

  • Apply for a job, volunteering opportunity or associate role

  • Become a member, partner or collaborator

  • Visit our website

  • Provide feedback about our work

 

The information we collect may include:

  • Name

  • Email address

  • Telephone number

  • Organisation (where relevant)

  • Job title (where relevant)

  • Event registration information

  • Survey and feedback responses

  • Information you choose to share with us

 

Where appropriate and with additional safeguards, we may also collect information relating to lived experience, health or support needs when this is necessary to enable participation in our activities.

How We Use Your Information

We use personal information to:

  • Respond to enquiries and requests

  • Deliver events, programmes and learning opportunities

  • Provide information that you have requested

  • Send newsletters and updates where you have agreed to receive them

  • Improve our services and activities

  • Understand the impact of our work

  • Meet legal, regulatory and funding requirements

  • Support recruitment and employment processes

We will only use your information where we have a lawful basis to do so.

Newsletter and Marketing Communications

If you sign up to receive our newsletter, updates or information about our work, we will use your contact details to send you relevant communications.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.

Sharing Your Information

We do not sell your personal information. We may share information with trusted service providers who help us deliver our work, such as:

  • Website hosting providers

  • Email and newsletter platforms

  • Event registration systems

  • Survey and evaluation tools

  • IT service providers

 

Any organisations processing information on our behalf are required to keep it secure and use it only for the purposes we specify.

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We may also share information where required by law or where necessary to protect the rights, safety or wellbeing of individuals.

Keeping Your Information Secure

We take appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.

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While no online system can be guaranteed to be completely secure, we work to ensure that your information is handled safely and responsibly.

Your Rights

Under data protection legislation, you have rights which may include:

  • The right to access your personal information

  • The right to have inaccurate information corrected

  • The right to request deletion of your information in certain circumstances

  • The right to restrict how your information is used

  • The right to object to certain types of processing

  • The right to withdraw consent where consent is the legal basis for processing

  • The right to lodge a complaint


If you would like to exercise any of these rights, please contact us.

Complaints

If you are unhappy with how we have handled your personal information, please contact us in the first instance so that we have an opportunity to address your concerns.

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You also have the right to make a complaint to the Information Commissioner's Office (ICO):

Website: www.ico.org.uk

Changes to this Privacy Notice

We may update this Privacy Notice from time to time. The most recent version will always be available on our website.

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